Collision Center Customer Service Representative
Kissimmee, FL Kissimmee, FL Full-time Full-time Estimated:
$45.
9K - $58.
2K a year Estimated:
$45.
9K - $58.
2K a year Overview:
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Collision Center Customer Service Representative at Coggin Honda Orlando, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.
We are looking for an energetic, customer-focused Customer Service Representative who will help us redefine the car-buying experience.
Does this sound like you? Apply now!
Benefits:
Pay and Recognition:
Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards (select management and front-line team member's eligible!) Insurance / Retirement:
Insurance:
medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages:
Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities Responsibilities and
Qualifications:
The Customer Service Representative is responsible for providing administrative support to body shop operations.
Greet customers as they arrive in a pleasant and professional manner Direct customers to the resources that will best meet the customers needs Answer incoming phone calls in a prompt, polite, and professional manner Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer Receipt and record cash, checks, and credit card payments from customers Reconcile cash drawer daily, as directed by the accounting office File repair orders as needed Open and close repair orders for all incoming and outgoing vehicles in a timely manner Operate office equipment and computer systems as needed Maintain Customer Satisfaction at or above company standards Must be an effective communicator Must be team orientated and comfortable in an open office setting Must have a strong attention to detail Must be able to operate in a fast paced environment Must be at least eighteen years of age Must be able to pass pre-employment screens (background and drug test).
Estimated Salary: $20 to $28 per hour based on qualifications.
$45.
9K - $58.
2K a year Estimated:
$45.
9K - $58.
2K a year Overview:
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Collision Center Customer Service Representative at Coggin Honda Orlando, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.
We are looking for an energetic, customer-focused Customer Service Representative who will help us redefine the car-buying experience.
Does this sound like you? Apply now!
Benefits:
Pay and Recognition:
Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards (select management and front-line team member's eligible!) Insurance / Retirement:
Insurance:
medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages:
Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities Responsibilities and
Qualifications:
The Customer Service Representative is responsible for providing administrative support to body shop operations.
Greet customers as they arrive in a pleasant and professional manner Direct customers to the resources that will best meet the customers needs Answer incoming phone calls in a prompt, polite, and professional manner Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer Receipt and record cash, checks, and credit card payments from customers Reconcile cash drawer daily, as directed by the accounting office File repair orders as needed Open and close repair orders for all incoming and outgoing vehicles in a timely manner Operate office equipment and computer systems as needed Maintain Customer Satisfaction at or above company standards Must be an effective communicator Must be team orientated and comfortable in an open office setting Must have a strong attention to detail Must be able to operate in a fast paced environment Must be at least eighteen years of age Must be able to pass pre-employment screens (background and drug test).
Estimated Salary: $20 to $28 per hour based on qualifications.
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