The Walt Disney Company
Disney Signature Experiences (DSE) offers family travel and leisure experiences beyond theme parks, including Disney Cruise Line, Adventures by Disney & National Geographic Expeditions, Aulani, A Disney Resort & Spa, Disney Vacation Club, Storyliving by Disney, Golden Oak, and Disney Institute.
DSE operates within the Disney Experiences (DX) segment of The Walt Disney Company.
We are a world-class entertainment and technological leader.
Walt Disney's passion was to continuously envision new ways to move audiences around the world--a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses.
Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences -- and we're constantly looking for new ways to improve these exciting experiences.
Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you've been looking for!It takes people to make the dream a reality.
Walt was on to something when he said that, and it continues to ring true today.
No matter the stage in your career, being a part of The Walt Disney Company means being a part of a team where you help bring innovation to life through outstanding products, services and most importantly remarkable experiences.
As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations.
Join our team and watch your dreams come true!Role Overview:
The Communications Manager (Project Hire/Temporary Assignment) will provide external communications support to proactively enhance and protect the reputation of Disney Signature Experiences (DSE) portfolio of brands, including Disney Cruise Line, Disney Vacation Club, Adventures by Disney & National Geographic Expeditions, Storyliving by Disney, Golden Oak, Disney Institute and Aulani, A Disney Resort & Spa.
You will develop and implement integrated external communications plans primarily for our growing fleet of cruise ships and tropical Disney destinations.
Additionally, the Communications Manager will promote key reputation drivers among key audiences and identify/mitigate emerging issues using a coordinated approach considering all aspects of communication.
Provide communications support for issues management and crisis communications.
Develop media response strategies and pitch reputation-building stories for earned and owned media.
Develop, write, and produce communication tools such as press releases, key messages, social media content, and videos.
Partner closely with other DSE Public Affairs teams including Internal Communications, Executive Communications, External Affairs and CSR, as well as Public Relations, Marketing, and segment-wide External Communications partners.
In this role, you will report to a Senior Manager of Communications for DSE.
Note:
The anticipated duration of this project hire/temporary assignment opportunity will be approximately 12 months (through March/April 2025)#DisneyCommsCareers
Responsibilities:
Provide essential communications support for DSE public affairs and operations partners.
Prepare comprehensive external communications plans taking into account audiences, key messages, channels, tactics, timelines and budgets.
Conduct research on public affairs issues and develop comprehensive issues briefs to keep leadership and internal partners advised.
Develop proactive and reactive messaging documents to prepare executives and general spokespersons for media interviews and community presentations as well as to mitigate issues from a reputation management perspective.
Develop story ideas and write for multiple external communication vehicles including talking points, press releases, blog posts, web content and video news releases.
Connect with national, local and industry media.
Lead, coordinate and research media inquiries.
Lead and develop both written and video content for use in earned media and Disney-owned media channels.
Assist in supervising media and preparing listening reports and media recaps for campaigns and issues.
Support the ongoing development and implementation of comprehensive emergency preparedness and crisis communications plans.
Basic
Qualifications:
Minimum of 5 years of experience in corporate communications, public relations or public affairs.
Validated experience in and strong understanding of the communications field, media relations, issues and reputation management.
Experience or knowledge of media training and working with the news media.
Proven strong written and verbal communication skills and experience handling comprehensive writing projects.
Ability to develop effective communication pieces with minimal editing.
Knowledge of Associated Press style guidelines.
Leadership proficiencies to influence and establish relationships with partners and stakeholders in a collaborative team environment.
Ability towork with ambiguity.
Ability to think strategically, act consultatively, communicate effectively and balance multiple projects.
Consistent record as a self-starter, and develop high-quality work product in a fast-paced, highly matrixed environment with constantly evolving priorities.
Demonstrated ability to handle confidential and sensitive information.
A dedication to working in ways that support and encourage diversity, equity and inclusion.
Ability to participate in 24-hour on-call rotation for incident management.
Willingness to travel as needed (less than 10%).
Preferred
Qualifications:
Knowledge of the cruise, travel, and timeshare industries.
Understanding of 360-degree communications concepts and strategies, across earned, owned, and social media platforms.
Experience working with legal and compliance functions.
Experience working with the Walt Disney Parks and Resorts business.
Familiarity with Smartsheet and media research and monitoring tools such as Muckrack, Cision, and Netbase/Quid.
Required Education:
Bachelor's degree in Communications, Journalism, Marketing, English or related fieldJob ID:
10084046Location:
Celebration,FloridaJob Posting Company:
Disney ExperiencesThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.
Accommodations@Disney.
com with your request.
This email address is not for general employment inquiries or correspondence.
We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
About the Company:
The Walt Disney CompanyThe Walt Disney Company is the global leader in high-quality entertainment and innovative technology.
Begin a career that delivers unparalleled creative content and experiences to audiences around the world.
Company Size:
10,000 employees or moreIndustry:
Entertainment Venues and TheatersFounded:
0Website:
https:
//jobs.
disneycareers.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
DSE operates within the Disney Experiences (DX) segment of The Walt Disney Company.
We are a world-class entertainment and technological leader.
Walt Disney's passion was to continuously envision new ways to move audiences around the world--a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses.
Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences -- and we're constantly looking for new ways to improve these exciting experiences.
Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you've been looking for!It takes people to make the dream a reality.
Walt was on to something when he said that, and it continues to ring true today.
No matter the stage in your career, being a part of The Walt Disney Company means being a part of a team where you help bring innovation to life through outstanding products, services and most importantly remarkable experiences.
As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations.
Join our team and watch your dreams come true!Role Overview:
The Communications Manager (Project Hire/Temporary Assignment) will provide external communications support to proactively enhance and protect the reputation of Disney Signature Experiences (DSE) portfolio of brands, including Disney Cruise Line, Disney Vacation Club, Adventures by Disney & National Geographic Expeditions, Storyliving by Disney, Golden Oak, Disney Institute and Aulani, A Disney Resort & Spa.
You will develop and implement integrated external communications plans primarily for our growing fleet of cruise ships and tropical Disney destinations.
Additionally, the Communications Manager will promote key reputation drivers among key audiences and identify/mitigate emerging issues using a coordinated approach considering all aspects of communication.
Provide communications support for issues management and crisis communications.
Develop media response strategies and pitch reputation-building stories for earned and owned media.
Develop, write, and produce communication tools such as press releases, key messages, social media content, and videos.
Partner closely with other DSE Public Affairs teams including Internal Communications, Executive Communications, External Affairs and CSR, as well as Public Relations, Marketing, and segment-wide External Communications partners.
In this role, you will report to a Senior Manager of Communications for DSE.
Note:
The anticipated duration of this project hire/temporary assignment opportunity will be approximately 12 months (through March/April 2025)#DisneyCommsCareers
Responsibilities:
Provide essential communications support for DSE public affairs and operations partners.
Prepare comprehensive external communications plans taking into account audiences, key messages, channels, tactics, timelines and budgets.
Conduct research on public affairs issues and develop comprehensive issues briefs to keep leadership and internal partners advised.
Develop proactive and reactive messaging documents to prepare executives and general spokespersons for media interviews and community presentations as well as to mitigate issues from a reputation management perspective.
Develop story ideas and write for multiple external communication vehicles including talking points, press releases, blog posts, web content and video news releases.
Connect with national, local and industry media.
Lead, coordinate and research media inquiries.
Lead and develop both written and video content for use in earned media and Disney-owned media channels.
Assist in supervising media and preparing listening reports and media recaps for campaigns and issues.
Support the ongoing development and implementation of comprehensive emergency preparedness and crisis communications plans.
Basic
Qualifications:
Minimum of 5 years of experience in corporate communications, public relations or public affairs.
Validated experience in and strong understanding of the communications field, media relations, issues and reputation management.
Experience or knowledge of media training and working with the news media.
Proven strong written and verbal communication skills and experience handling comprehensive writing projects.
Ability to develop effective communication pieces with minimal editing.
Knowledge of Associated Press style guidelines.
Leadership proficiencies to influence and establish relationships with partners and stakeholders in a collaborative team environment.
Ability towork with ambiguity.
Ability to think strategically, act consultatively, communicate effectively and balance multiple projects.
Consistent record as a self-starter, and develop high-quality work product in a fast-paced, highly matrixed environment with constantly evolving priorities.
Demonstrated ability to handle confidential and sensitive information.
A dedication to working in ways that support and encourage diversity, equity and inclusion.
Ability to participate in 24-hour on-call rotation for incident management.
Willingness to travel as needed (less than 10%).
Preferred
Qualifications:
Knowledge of the cruise, travel, and timeshare industries.
Understanding of 360-degree communications concepts and strategies, across earned, owned, and social media platforms.
Experience working with legal and compliance functions.
Experience working with the Walt Disney Parks and Resorts business.
Familiarity with Smartsheet and media research and monitoring tools such as Muckrack, Cision, and Netbase/Quid.
Required Education:
Bachelor's degree in Communications, Journalism, Marketing, English or related fieldJob ID:
10084046Location:
Celebration,FloridaJob Posting Company:
Disney ExperiencesThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.
Accommodations@Disney.
com with your request.
This email address is not for general employment inquiries or correspondence.
We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
About the Company:
The Walt Disney CompanyThe Walt Disney Company is the global leader in high-quality entertainment and innovative technology.
Begin a career that delivers unparalleled creative content and experiences to audiences around the world.
Company Size:
10,000 employees or moreIndustry:
Entertainment Venues and TheatersFounded:
0Website:
https:
//jobs.
disneycareers.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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